Privacy policy

Privacy Policy – Sips of Sicily

(Operated by Aerialrigs – Registered in Italy)

Last updated: February 2026**

1. Introduction

This Privacy Policy explains how Sips of Sicily, operated by Aerialrigs, collects, uses, and protects your personal information when you visit our website www.sipsofsicily.com or book one of our experiences.

We are committed to respecting your privacy and complying with applicable data protection laws, including the EU General Data Protection Regulation (GDPR) and other international privacy standards.

By using our website or submitting personal information, you consent to the practices described in this policy.

2. Data Controller

The data controller responsible for your personal information is:

Aerialrigs – Sips of Sicily

Attn: Ignazio Grande

Contrada Kaggera snc

91013 Calatafimi Segesta (TP), Italy

VAT: IT02723990814

📧 sipsofsicily@gmail.com

📞 +39 334 337 1003

3. Personal Information We Collect

We collect only the information necessary to provide and improve our services. This may include:

  • Contact Information: name, email, phone number, address.
  • Booking Details: experience type, date, and preferences.
  • Payment Information: processed securely via third-party payment providers (Shopify Payments, PayPal, etc.).
    Note: We do not store or access your full credit card details.
  • Communication Data: emails, messages, or feedback you send us.
  • Website Usage Data: analytics, IP address, browser type, and general location (for site performance and security).

We never collect more data than necessary and never sell or share it with unauthorized third parties.

4. How We Use Your Data

We process your personal data for the following purposes:

  • To manage bookings, payments, and customer requests;
  • To send confirmations, updates, or relevant information about your experience;
  • To respond to inquiries or customer support requests;
  • To improve our website, products, and services;
  • To comply with legal obligations (e.g., tax or accounting requirements).

Processing is based on Article 6 of the GDPR, specifically:

  • your consent,
  • the necessity to perform a contract,
  • or our legitimate interest in providing high-quality experiences.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined above or to comply with legal obligations.

Typically, booking-related data is stored for up to 5 years after your experience for accounting and legal compliance.

6. Data Sharing

We do not sell, rent, or trade your data.

Your personal data may be shared only with:

  • Trusted partners directly involved in your booked experience (e.g., local guides, wineries, drivers);
  • Payment service providers (Shopify Payments, PayPal, etc.);
  • Legal or governmental authorities, if required by law.

All partners are contractually obligated to respect confidentiality and comply with GDPR standards.

7. International Data Transfer

Since our services are offered to international guests, your information may be processed outside your home country.

If data is transferred outside the European Economic Area (EEA), we ensure it is protected by GDPR-compliant safeguards such as Standard Contractual Clauses or equivalent protection mechanisms.

8. Your Rights Under GDPR

You have the following rights regarding your personal data:

  • Right to access – to know what data we hold about you;
  • Right to rectification – to correct inaccurate information;
  • Right to erasure (“right to be forgotten”) – to delete your data under certain conditions;
  • Right to restrict processing – to limit how we use your data;
  • Right to data portability – to obtain a copy in a structured format;
  • Right to object – to withdraw consent or object to direct marketing.

To exercise any of these rights, contact us at sipsofsicily@gmail.com.

We will respond within 30 days of receiving your request.

9. Data Security

We take all reasonable technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

Our website uses SSL encryption, secure hosting, and restricted internal access to personal data.

However, no online system can guarantee absolute security, and you use our website at your own risk.

10. Cookies and Tracking Technologies

Our website may use cookies or similar tools to improve user experience, analyze traffic, and personalize content.

You can control cookie preferences through your browser settings or by using the cookie banner displayed when you first visit our site.

For more details, please refer to our Cookie Policy (available on the website footer).

11. Third-Party Links

Our website may include links to external sites operated by third parties.

We are not responsible for their privacy practices or content.

We encourage you to review their privacy policies before submitting any personal information.

12. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in law, technology, or our business practices.

All updates will be published on this page with the “Last Updated” date at the top.

We encourage you to review this page periodically.

13. Contact Information

For privacy-related questions or to exercise your data rights, please contact:

Data Controller: Ignazio Grande – Aerialrigs / Sips of Sicily

📧 sipsofsicily@gmail.com

📞 +39 334 337 1003

📍 Contrada Kaggera snc, 91013 Calatafimi Segesta (TP), Italy